Who we are
Our website address is: https://londonrussianballetschool.com.
YOUR PRIVACY IS IMPORTANT TO US
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. By submitting information and/or your continued use of the website, you signify your consent to us in using your personal information in line with this Policy. This will be deemed as acceptance of any amendments that may be made from time to time. This Policy was last updated on 1st October 2019.
WHO IS RESPONSIBLE FOR YOUR DATA?
London Russian Ballet School is responsible for your data. Our registered address is: 42 Clapham Manor St, Clapham, London SW4 6DZ and our correspondence address is displayed at the bottom of this Policy. We control the data that is collected from you, and as such the ways in which your personal information is collected and the purpose of its use.
PERSONAL DATA WE COLLECT ABOUT YOU
contact details (name, address, telephone and email address)
date of birth
payment details (through Mind Body Online – we can’t see your card details)
conditions related to your health and wellbeing as provided by you
any connecting relationship for shared accounts
HOW WE USE YOUR PERSONAL DATA
we collect your personal data in order for us to provide our service to you
maintaining your records on our booking systems
booking your sessions
communicating with you in order to send you information about your booking
to fulfil our administration including accounting and billing
MARKETING: HOW TO MANAGE THE MESSAGES WE SEND TO YOU
Firstly, we do not provide your personal information to any other business for marketing purposes.
If you receive our newsletter, you control if you want to opt out by either clicking the unsubscribe link in the bottom of the most recent newsletter email that you’ve been sent, or logging in to your account.
If you’re unsure or need help, email us on firstname.lastname@example.org and we’ll adjust your preference according to your wishes.
HOW LONG WE KEEP YOUR DATA
We keep your account active whilst you are using our service. If you don’t log in to your account for more than three years, we will deem you as an inactive client.
HOW WE PROTECT YOUR DATA
We protect your personal data against unauthorised access, unlawful use, accidental loss, corruption or destruction.
Our suppliers have technical measures in place to protect your information so in order to keep your account secure. Within London Russian Ballet School we limit who can access our systems and keep our security and policies under review.
WHO WE SHARE YOUR DATA WITH
Mindbody Inc (our booking platform)
Google (powers our internal email and document storage)
Emailing systems for marketing and transnational emails
TRANSFERS OF DATA OUTSIDE OF EUROPE
Our booking platform provider Mindbody Inc. operates within Europe and the USA and are GDPR compliant.
The system that sends our marketing emails operates outside the EEA and is Privacy Shield Certified.
We use several cookies on our website in order to allow you to log in, book classes and for other purposes such as reporting and improving our website. These are explained in our cookie page where there’s guidance on how you can control them and transparency on what cookies we (and our suppliers) set on your device.
Under the GDPR, you have several rights that you can exercise.
The right of access (often called a ‘Subject Access Request’ (SAR))
The right to rectification (making sure your data is accurate)
The right to erasure (often called ‘right to be forgotten’ / deletion of your London Russian Ballet School account)
The right to restrict processing
The right to object
The right to data portability
Should you wish to exercise any of these rights, please contact us on email@example.com and we’ll help you. There’s no charge for these requests (unless repetitive), we aim to fulfil your request as soon as we can and within 30 days.
We use basic profiling (segmentation) to tailor our newsletter content to better match your use of London Russian Ballet School, but there are no exclusive offers for different segments of our clients, as we don’t discriminate between our clients. Should you wish to opt out of this, please let us know by emailing firstname.lastname@example.org.
Automated decision making:
We do not use automated decision making, so that is not something that our clients need to opt out or in from.
You can write to us at London Russian Ballet School, 42 Clapham Manor St, Clapham, London SW4 6DZ . You can email us at email@example.com.
If you have any complaints on how we use your data, please email us at firstname.lastname@example.org.
Alternatively, you can contact the Information Commissioner’s Office by telephone on 0303 123 1113 or visit their website located at ico.org.uk/concerns.